Welcome to the Eupterra FAQ page!
You’ll find answers to the most common questions below, but if you don’t see an answer to your question, feel free to reach out to support@eupterra.com. At times, our inbox gets a little crowded with fan mail, inquiries, and general questions, but we promise to do our best to respond to each and every one of you.
Be sure to follow our social pages (@eupterra) for the latest news, tips, and information so you can stay in the know — and feel free to drop us a line there, too. We love hearing from you and learning how you’re incorporating health and wellness practices into your routine!
What is Eupterra all about?
Our mission at Eupterra is to empower our readers with the knowledge, tools, and tips they need to live a healthy, sustainable lifestyle. We believe that by taking small steps at the local level, each of us can contribute to the health of our homes, our communities, and our planet. We help you learn how to create simple, effective routines, habits, and self-care practices that aren’t overwhelming and instead get you excited about living healthier, happier, and greener. Want to learn more? START HERE.
Who is Charlene?
Hi, I’m Charlene — and just like you, I wear many different hats! By day, I’m a biologist, blogger, product creator, entrepreneur with both an online and brick-and-mortar business, and the CEO of my company, Eupterra. But I’m also a busy mother, friend, teacher, mentor, and a volunteer within my hometown of Mishawaka, Indiana. While I have a lot to juggle from one day to the next, most of the time, my days feel more like play than work! And my goal is to put the fun back into YOUR daily routine so you can spend LESS time trying to figure out how to eat clean and live sustainably — so you have MORE time to enjoy living your best life. With simple detox guides, healthy living resources, and how-to tutorials, Eupterra makes it possible to create lasting changes for both your personal health and wellness and our planet, and it’s my pleasure to share what I know with you! You can find out more about me, my team, and what we do HERE.
Where do I send my general questions, issues, or comments?
Reach out to us at support@eupterra.com and we will be happy to help!
How do I sign up for your email list?
Stay in the know with our free email newsletter, which gives you access to links to our blog posts, and helpful resources to assist you on your health and wellness journey. Occasionally, we send out special emails featuring exclusive sales on products we love, including items in the Eupterra online shop.
Can you tell me about your essential oil lockets?
In the Eupterra online shop, you will find my hand-crafted Eupterrae essential oil lockets, which I personally design and manufacture. They are sold both on my website and in stores around the globe. These lockets are portable aromatherapy, allowing you to place a few drops of your favorite essential oils inside to take wherever you go!
Do you wholesale your essential oil lockets?
We are glad you are considering carrying our uniquely styled handcrafted essential oil lockets. Each design was made by me, Charlene, and each gift box is both biodegradable and made of invasive plant fiber. Currently our pendants are carried in stores both in the U.S., Canada, and U.K.
If you are interested in our wholesale policies, please reach out to us and we can provide you with our catalog – sales@eupterra.com.
I am a member of the media or a fellow blogger, and I want to feature a Eupterra article on my site or Interview Charlene. Who do I contact?
Please send any publicity and media requests to support@eupterra.com.
I love your site and want to support it! Do you accept donations?
We are grateful for your support as a member of the Eupterra community; however, we do not accept donations to this website. We are here to serve you as our valued reader, and we hope you will find our Ultimate List of Essential Oils and Their Uses, free Detox Checklist, and blog posts helpful. If you love our mission and the information we offer, please support us by spreading the word about our site with your family and friends. In addition, read our Giving Back page to learn more about Charlene’s environmental stewardship efforts, speaking engagements, and volunteer work. We also invite you to participate in environmental stewardship by reading our articles and implementing the sustainability practices we recommend. Together, we can make a difference for our planet, one small step at a time.
Is Charlene available to speak at our event?
Please reach out to support@eupterra.com to describe the nature of your speaking engagement and the location, and we will get back to you if there is a good fit with Charlene’s availability and Eupterra’s mission.
How does this website make money?
Eupterra is a for-profit Limited Liability Company. On this website, we generate revenue through advertising, affiliate links, sponsored content, and by selling our own products. Please read our Disclaimer HERE for more information.
We also are in partnership with Melaleuca, Charlene’s preferred provider of essential oils, personal care and home care products, healthy snacks, weight-management and weight-loss products, and other essentials for healthy and sustainable living. We invite you to join as a preferred customer for just $25, or inquire with Charlene about building your own online health and wellness business efficiently, effectively, and profitably. Reach out to charlene@eupterra.com to learn more.
How do I advertise on Eupterra?
We are not accepting advertising at this time; however, we have limited opportunities for sponsorships with high-quality brands. Please reach out to support@eupterra.com with your detailed project description, keeping in mind that topics should be related to holistic health and wellness as well as discussion on sustainable living. Our rates and media kit are available upon request. Inquiries about products that Charlene is unlikely to use or does not pertain to our readership will most likely be declined.
Can I share or copy your content?
Please refer to the Eupterra Terms of Use for all questions related to reproducing content from the site.
How can I find your other products and brands?
I have an issue. Who do I contact?
- Digital products delivery issues: Email support@eupterra.com
- Issues with a blog post, link, or image on our website: Email support@eupterra.com
- Any questions related to Melaleuca membership or becoming a Melaleuca partner: Email charlene@eupterra.com
- Issues regarding essential oil lockets, including any shipping-related inquiries: Email support@eupterra.com
Where can I find you on social media?
We love connecting with our community on social media! Follow @eupterra on Facebook, Instagram, and Pinterest to keep up with the latest Eupterra happenings.
